The "Skills for Life" program is the result of the cooperation of the Center for Effective Dispute Resolution (CEDR, Great Britain) with the Ukrainian Mediation Center, the National Association of Mediators of Ukraine and the Ukrainian Academy of Mediation.

This program was created by the CEDR Foundation to help the next generation of young professionals develop practical and progressive skills. CEDR Foundation is the charitable arm of CEDR. The Skills for Life program is the latest distance learning initiative to be part of CEDR's New Dialogue project and is being rolled out outside the UK for the first time.

The "Skills for Life" program is very important for the development of the negotiation culture of young people, which is why its Ukrainian-language version was created with the financial support of the European Union as part of the "CONSENT: increasing the role of alternative dispute resolution with a focus on mediation" project in Ukraine, which is implemented by the Ukrainian Academy of Mediation.

Who is this program for?

The Skills for Life program is a great opportunity to develop your negotiation skills if you:
• a citizen of Ukraine;
• aged from 16 to 25 years;
• you have the desire or potential to be an agent of positive changes in Ukrainian society.

What does mastering "Skills for Life" provide?

Thanks to the "Skills for Life" program, you will learn the basics of conducting complex conversations, how to be an influential and active listener, understand how to manage your own emotions and the emotions of others, and also master the positive properties of influence. You will learn specific techniques that will help you conduct difficult conversations that meet us at every step of life, you will be able to make difficult conversations work in your favor.

What topics will be covered during the program?

    Active listening skills
    Listening levels
    "Iceberg" of interests and positions of the interlocutor
    Management of emotions
    3R - Recognize, respect, return
    The rule of 4 A
    The concept of conflict
    Behavioural styles during conflicts
    Apparently "difficult" people
    Integrative influence
    Influence Vs Manipulation
    Conducting difficult conversations

Training includes theoretical and practical aspects, as well as additional handouts and a list of literature to deepen the knowledge gained.




Registration is done through a Google form, which can be found by clicking the "Register" button on this page.
Please note that registration includes writing a motivational letter "I am a change agent" (up to 1500 characters).


Getting access to the study room

In case of successful selection, you will receive an e-mail with access
(login and password) to your classroom.



The "Skills for Life" program is an online course that you can take at your own pace. Access to the course will be open for 4 weeks (1 month) from the moment of access to the classroom. Passing all modules takes 6 to 8 hours.


Final assessment

After listening to the course, you will be asked to pass the final assessment to receive a certificate. You can also take the test at a time convenient for you.


Obtaining a certificate

Upon completion of the program and upon successful completion of the final assessment, you will receive a Certificate of Professional Training from the Center for Effective Dispute Resolution (CEDR).