Employees of the Ministry of Justice of Ukraine Completed Training on Effective Communication and Mediation

In May, more than 30 employees of the Ministry of Justice of Ukraine participated in the training "Effective Communication and Mediation." The program was aimed at developing skills that serve as the foundation for constructive interaction, mutual understanding, and effective conflict resolution in professional activities.

During the training, participants:

• explored the nature of conflicts and methods for their constructive resolution;
• developed active listening skills, emotional awareness, and sensitivity;
• learned about the benefits of mediation as an alternative dispute resolution method;
• analyzed communication approaches in complex professional dialogues.

We express our gratitude to the Ministry of Justice of Ukraine for its openness to developing soft skills that form the basis of humane and effective public service.

The training was conducted within the framework of the "CONSENT: Strengthening the Role of Alternative Dispute Resolution with a Focus on Mediation in Ukraine" Project, implemented by the Ukrainian Mediation Academy with financial support from the European Union.