Ukrainian Academy of Mediation Signs Memorandum of Cooperation with the State Tax Service of Ukraine

Mediation is increasingly establishing itself as an effective tool for professional dialogue, even in complex areas of public administration.

The Ukrainian Academy of Mediation and the State Tax Service of Ukraine have signed a Memorandum of Cooperation, opening new opportunities to strengthen a culture of constructive interaction between public institutions and taxpayers.

The signing of the Memorandum is an important step towards developing an approach in which:

• meaningful communication is prioritised;
• disputes are addressed through dialogue;
• trust between public institutions and citizens is strengthened;
• a partnership-based model of interaction is promoted.

In this process, mediation serves as a tool that supports transparency, responsibility, and the search for mutually acceptable solutions.

Both parties expressed their commitment to further cooperation aimed at promoting mediation in the field of tax relations and strengthening effective communication with taxpayers.

This partnership marks another step towards building a modern culture of dialogue in Ukraine, where trust, cooperation, and mutual understanding play a central role.