The world of mediation is an interesting and complex one, but some perceptions of the work of mediators may be far from reality.

Do mediators really resolve a conflict (dispute) or give advice on how to resolve it? Is it true that a mediator must be a good psychologist and lawyer? Together we will consider these and other questions to dispel myths and deepen our understanding of the mediation procedure, revealing all its nuances and possibilities.

Join us on this journey of uncovering the myths and real possibilities of mediation, which is the key to successful conflict resolution and improving your relationships!

  • The mediator resolves the conflict (dispute) or gives advice on how to resolve it

  • The mediator does not make decisions, does not provide the parties with consultations and recommendations on making a decision on the merits of the conflict (dispute)

  • Медіатор на боці сторони, яка ініціює чи оплачує медіацію

  • The mediator cannot take sides, as he or she must be neutral, independent and impartial. The parties have equal rights in the mediation procedure

  • Anyone involved in reconciliation can call themselves a mediator

  • A mediator is a person who has undergone appropriate basic training in accordance with the requirements of the Law of Ukraine ‘On Mediation’

  • Information that becomes known to the mediator may also become known to others

  • All information obtained during the preparation and conduct of mediation is confidential. A mediator cannot even be questioned as a witness in court

  • The mediator must be a good psychologist and lawyer

  • A mediator must have specialised knowledge and skills, which he or she acquires during basic training and which are sufficient for successful mediation. A university degree is not required

  • The mediator decides who is right or wrong

  • The mediator does not act as a judge, does not find fault or condemn, but helps the parties find common ground and reach a future-oriented agreement on their own

We have also prepared an infographic for you to use and share (UA)

Now that the myths about mediators have been dispelled, it's time to use this knowledge to benefit yourself and your community. Introduce new approaches, be proactive in conflict resolution, and build positive relationships using facts, not myths!